Well this week didn't start too well - I tripped over the cat walking down the stairs, hit myself in the face with my laptop, and gave my self a black eye! Luckily it got a bit better after that. On Monday I was in the last of the workshops that I've been involved in looking at equality and diversity issues in the University. I've been in a team looking at staff and student recruitment, and we've set some objectives for the University which go to UEB next week for approval. We've seen some interesting data, the most recent of which used postcode mapping software to look at where we appoint our staff from, and it's very obvious that we only recruit from about half of the city. Hopefully some of our recommendations will address that.
Today I've been with other Professional Service Directors looking at how we can refresh the Strategic Plan, and how we can make it relevant to more staff. We came up with some interesting ideas, and we'll be working on them over the next few weeks. Rest of the last couple of days have been spent mainly on HR matters and responding to an audit report.
Also over the last couple of days I've been keeping an eye on a problem we've been having with mail. Most of you will know that we have outsourced our mail to Google, and normally we get a very good service. However, over the past few days we've experienced an issue, and what it's demonstrated is how different this is when the solution is not in your control. Luckily the problem looks as though it's been solved, but it has raised questions about how we manage support for such services.