Yesterday I was invited to speak at an NPSA (Non Professorial Staff Association) Open Meeting. Some questions are submitted in advance, others asked on the day. Interesting set of questions posed in advance, ranging from "How is CiCS perceived and what is its most important function", which was a bit like an interview question, to straightforward questions about opening hours in IT room and policies on data storage. It was reasonable well attended I think, and I hope was found to be helpful - I was ably supported by all of the Assistant Directors and I don't think any of the questions stumped us too much. We covered areas including our work on resilience of systems, support for teaching, learning and research, and the Collaboration Programme.
We also announced that we were going to be the first University in the UK to have a carbon footprint calculated for the IT Service. This will be done on behalf of HEEPI, and should give us an indication of what impact we're having on the environment, and how we might improve it.