Thursday, 1 May 2014

More on customer service..

Following on from the theme of Customer Service in yesterday's post, I'm really pleased that we've been able to make Alex Hunter's talk from the last UCISA conference available. Alex used to be global Head of On-line Marketing for the Virgin Group, and is a great speaker about - customer service. Defintely worth a watch if you want to follow up on some of the things we've been discussing recently, or if you're interested in customer service.

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