And now for the biggest outrage of all (fanfare……)
At a conference where we were looking at new ways to use IT, the only wireless network available cost £10 an hour (yes, that’s right), or £95 if you wanted it for the whole day. What sort of a rip off is that?? Queen Elizabeth Conference Centre, (and the organizers of the conference) – you should be ashamed of yourselves!
I'll give you some key points from the sessions I went to. First the plenary session – some random jottings from the 4 presenters:
- Innovative use of IT means that we can connect without travel, reducing the impact on the environment.
- Devolving power to lowest level, whether customers or employees, will produce a better fitted organisation to deliver good public services.
- People focused buildings save costs and encourages a more flexible workforce and improves work life balance.
- During the London Olympics lots of people will need to travel, so 50% of civil servant will work from home to relieve pressure on transport networks.
- IT is an enabler, not a solution. To get real transformation you have to deal with people, processes and technology.
- Highly adaptable and multifunctional spaces in buildings mean that you may not have a personal space, but your team does.
- Look at roles. No point of hot desking if your job is to come in and sit at a desk.
- With flexible working you need to monitor and manage performance, not attendance.
- We often assume that change means moving from one period of stability to another different period of stability. This isn’t the case anymore.
- We’re in a state of constant change now, and It’s going to continue, no matter what happens politically. Organisations need to be able to respond to that change.
- Apparently most leaders are men. I joke not, that’s what he said.
- Biggest disciplinary issue in Public Sector at the moment is use of social media. That’s me done for then.
- Most young people have better and more technology in their coats when they come to work than what they are given to work with.
- Rapid user led development needs to be encouraged, but it’s not being. There is huge talent out there but most of the Public Sector is frightened by it.
- Good leaders are people focused. Outstanding leaders don't see a distinction between doing work and working with people. (did I mention that most leaders are men?)
- Energy costs will continue to rise, carbon reduction will not go away. We need to look at the way we use space.
- Hampshire council for every 3 employees have 2 desks.
- Mobility is the norm now and we need to embrace it. Moving form a model of cellular space, to open plan, to communal space working, to breaking the link between the workstation and individual. Finally, getting to a model of a full non territorial environment. Staff work in the setting most suitable to the activity they are carrying out.
- Work is an activity, not a place.