Wednesday, 14 December 2011

SSB, release and business continuity

Given that it's the run up to Christmas, its still extremely busy, and lots of meetings to attend. Monday was our Service Strategy Board, where we discussed a real variety of issues. Google features on most agendas these days as we start to roll out more of the apps, and see more use of it. Google+ has been activated now on the University domain, so we're piloting it with some people in CiCS at the moment, hoping to roll it out in the New year across the University. It will be very interesting to see the response. Those of us who have personal G+ accounts may find it confusing, or may like to see a separation of work and social circles. We will be watching whether it gets taken up in the learning and teaching area.

We also looked at issues around resourcing, especially in the development area - we have many projects ongoing, some outside of our control such as the changes imposed on us by UKBA, others are new projects we need to get on with such as our new portal.

Yesterday I had a catch up with our finance manager to see how our expenditure was looking against the budget, and looking at future financial planning. Also we had a really good discussion internally about how we implement release management into our service and project management framework. Interesting to see how the releases come not just from projects, but from small pieces of work we instigate, and from upgrades etc imposed on us by suppliers.

Today it was the Business Continuity Operational Group, where the main item on the agenda was a paper looking at Business Continuity issues around Teaching and Learning and how the University would deal with both major and minor incidents which might disrupt teaching or assessment.  A really good set of guidelines for academic and professional service departments.

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